In January 2018, Sentry migrated away from the Bill.com payment platform and launched direct deposit payments using Dwolla for US-based contractors and project participants. The Dwolla platform we used to process payments was called Transfer. In the fall of 2018, we were notified by Dwolla that they had decided to retire Transfer. The retirement of the Transfer project made it necessary for us to create a new payment platform to process and manage the entire direct deposit process.
You will need to register and create a profile on SePA. You can do this by going to:
Signing up is easy and only requires five pieces of information:
It is CRUCIAL when registering in SePA (Sentry Payment Application) that you use the same email address that you registered on our ShopMetrics site in your Online Portal > My Settings > More tab as the Payment Email Address to have your payments sent to.
When you specify a Payment Email Address, you MUST register with that email address in SePA, as they are linked for payment! If they do not match, your payments will be delayed.
After you enter the required information to register in SePA, a TFA code will be sent to the email address you sign up with. Enter this code into the Two Factor Authentication Field. For security purposes, you will need to do this every time you log in to SePA.
Next, you will need to add your bank account information for the account you want to receive payments. If you use online banking, we recommend adding your bank using the Instant Account Verification (IAV) button. IAV allows you to instantly verify your account information. If your account is not found by the IAV link, you will be prompted to add the routing number and account number of your banking account and will need to initiate the micro-deposit verification by clicking the Verify Account link.
If you use IAV to add your bank account, your bank account login information is not stored in any place. The login information is only used to verify that you are the owner of your bank account instantly, rather than waiting 2 - 4 days for the micro-deposit verification process, and logging back in to complete the verification.
If you prefer not to use IAV or do not use online banking, click the Add A Bank-Micro Deposits link to add your bank account. Micro-Deposit is a process where two small deposits (less than $1.00) are made into your bank account by Sentry. The deposits are created and sent to your deposit account, and then your bank will accept them according to their direct deposit policies. The process may take 2-4 business days. Once you see the two deposits, you will note the amounts and log back in to SePA's Bank Account tab at https://sentry-payments.com >Bank Accounts, click on "verify microdeposits" under your bank account name, and enter the two amounts (for example 0.08 and 0.11). When you enter the amounts, it verifies that you own the bank account, and the verification process is completed.
Once you have created an account on SePA and added a verified bank account, there is nothing else you need to do. After we have processed invoices for payment, any funds owed to you will be automatically deposited into your verified bank account.
We've made several changes to the Independent Contractor Agreement for Sentry mystery shoppers and merchandisers. You will be asked to review and confirm the acceptance of the new terms the next time you log in to admin.sentrymarketing.com.
The changes include the following:
These apply to all Sentry contractors and project participants: